Refund policy

Return and Refund Policy

Last updated: July 28, 2026

At cmnmbmbu.shop, we are dedicated to providing customers with a convenient and trustworthy shopping experience. If your purchase does not meet your expectations, we offer a clear return and refund process.

Return Requirements

Customers may request a return within 30 days after the delivery date.

To qualify for a return:

The item must be unused and in its original condition.
The product must include original packaging and included accessories.
Order details must be provided for verification.

Items that have been used, damaged, modified, or returned incomplete may not be eligible for return.

How to Request a Return

To start a return request, please contact our customer service team:

Email: info@cmnmbmbu.shop

Please include your order number, product information, and the reason for your request. We will review your case and provide the necessary return instructions.

Customers are responsible for return shipping fees unless the product received is damaged, defective, or incorrect.

Refund Information

After receiving and inspecting the returned item, we will send a confirmation regarding the refund status.

Approved refunds will be processed to the original payment method within 5-10 business days. Additional processing time may depend on your bank or payment provider.

Damaged or Incorrect Orders

If your package arrives damaged, defective, or contains an incorrect item, please contact us within 7 days of delivery.

We will review the issue and provide an appropriate resolution.

Order Cancellation

Cancellation requests must be submitted within 24 hours after placing an order. Orders that have already entered fulfillment cannot usually be cancelled.